04. Client Results

Addressing Critical Business Challenges & Creating Successful Solutions That Drive Top and Bottom Line Results.

RavenHouse’s experience spans the globe in virtually every industry. These are a few of our clients and their results. What will your results be?

Professional Services

  • Berg Muirhead & Associates
  • DBM
  • Harcourt General
  • Lee Hecht Harrison
  • Navigant International
  • Phyisican Health Partners
  • Protiviti
  • Reader’s Digest
  • Thomson Companies
  • Biobehavioral Dianostics
  • CompTIA

Finance

  • American Express
  • Barclay’s Bank
  • Chase Manhattan Bank
  • Economic Development Bank of Singapore
  • Fidelity Investments
  • Bank of America
  • Medley Global Advisors
  • Royal Bank of Canada
  • Travelers

Government

  • National Productivity Board, Singapore
  • National Stroke Association
  • State of Maryland
  • United States Navy
  • United States Air Force
  • United States Post Office
  • Community College System of New Hampshire

Telecom & Utilities

  • AT&T
  • Florida Power & Light
  • Qwest
  • Verizon
  • UniTek Global Services

Hospitality

  • Emerald Hotels
  • Hilton Hotels
  • Hyatt Hotel Corporation
  • Inter-Continental Hotels
  • ITT Sheraton Corporation
  • Kempinski Hotels
  • Knightsbridge Hotels
  • Lincoln Hotels
  • Omni/Dunfey Hotels
  • The Ritz-Carlton Hotel Corporation
  • Rafael Hotels, Limited
  • RCI
  • RockResorts, Incorporate
  • Shangri-La International
  • Westin Hotels
  • Wyndham Hotels
  • York-Hannover Hotels, Limited

Manufacturing

  • Bauer
  • Bethleham Steel
  • Best Software
  • Black and Decker
  • Bristol-Myers Squibb
  • Ciba Geigy
  • Compaq
  • Corning Glass
  • Ford Motor Company
  • General Foods
  • General Motors
  • Heatbath
  • Harley Davidson
  • IBM
  • Motorola
  • Motts
  • Madeira
  • Nestle
  • Ocean Spray
  • Orica
  • Polyfoam Corporation
  • Procter & Gamble
  • Raytheon
  • St. Cloud Mining
  • Sylvania
  • Volkswagen

Transportation

  • Aboitiz Shipping, The Philippines
  • American Airlines
  • Delta
  • Federal Express
  • Gray Line New York
  • Loews Corporation
  • NOL Shipping, Singapore
  • North American Van Lines
  • Ryder
  • Singapore Airlines
  • Virgin Blue

Case Studies

Achieving Clarity in a Competitive Market

Achieving Clarity in a Competitive Market

Review the Results

Increasing Growth

Increasing Growth

Review the Results

What Our Clients Say

From consulting to training, hear what our clients have to say about the RavenHouse experience:

Take a No-Risk Test Drive

"Your role in providing training for employees of RockResorts while under my ownership contributed substantially to our success and we are most grateful."

Laurance Rockefeller

"I wanted to let you know that for the past two years we have had positive growth and increased sales at Heatbath/Park Metallurgical. Your sales training at our national sales meetings has significantly contributed to our success.

It's no secret that manufacturing in this country has suffered in recent years and increasing sales in this shrinking market takes some doing. We know, for example, that most of our competitors cannot boast of increased sales for the past two years. We believe our sales people are better trained and are out selling the competition.

I have had the opportunity to sample a variety of sales training over the years and rate yours the best. Keep up the good work and thanks for contributing to our success.

We all look forward to seeing you again at a future national sales meeting."

Gerald KrywickiVice President of Sales, HeatBath

"Your approach to driving breakthrough business performance is unlike anything we've ever seen. We were skeptical at first, but when the revenue started rolling in, we became believers.

As you know, we had very disappointing business results for five years in a row. Your help in re-branding, reframing our value proposition, and opening new sales channels has allowed us to use our brand strength in ways we just hadn't considered. We've successfully launched two brand extensions and dramatically improved our competitive advantage.

Your redesign of our sales structure from individual contributor based to team based has had a significant impact on customer satisfaction and key account retention. Since our cost of acquiring a new account is very high, we're particularly excited that our cost of sale per account has dropped significantly because we're now getting a much higher percentage of our total revenue from our existing customer base.

Finally, I just didn't believe that the sales team certification process you developed for us would have such an impact. I suppose doctors, lawyers, accountants, and teachers are certified. Why not sales professionals? It's working better than I could ever have imagined. We're using our certification process to attract top performers and quickly weed out non-performers. We're getting feedback from customers that our sales reps are the best in the business. How we love to hear that! Thanks for making a real difference.

By the way, congratulations for being selected as our Vendor of the Year."

Randy LottsenCEO, Baylor-Foster Company

"On behalf of our owners, principle staff, and myself, we would all like to take this opportunity to extend our sincere thanks for a job outstandingly well executed by your company. Part of the Mauna Lani Bay Hotel's success is directly attributable to the very thorough training that the entire staff received at the Mauna Lani Bay Hotel."

PresidentEmerald Hotels

"We are in debt to you for the wonderful and thoroughly effective pre-opening training program. Without doubt you provided us with an outstanding foundation for the training and development of the staff."

Training DirectorSheraton, Australia

"I would like to thank you and your staff for being a part of the opening of the Hotel Inter-Continental. The invaluable training experience which you provided us no doubt contributed to the success of our soft opening."

Division Director, Training and Management DevelopmentInter-Continental Hotels

"I learned more in this single week than I believe I did in my entire college experience. I feel totally prepared to take on the world. So many of these training sessions are hype and fluff. This experience actually simulated the world I sell in."

"I have been through many sales training courses in the last twenty years. I thought I knew it all. Boy, did you take me to school! Your company is light years ahead of the competition."

"This has been the best training experience I've ever participated in. The emphasis on sales management skill development was exactly what we need to improve the performance of our sales professionals."

"This was the most challenging learning experience of my entire life! I worked harder than I've ever worked before. But, I came away with a Ph.D. in consultative selling."

"Your incredible insight into our business and our market was evident in this selling boot camp. I've been a sales manager for twenty-five years. Never have I seen account executives so well prepared to take on the challenges of selling in our industry."

This sales leadership course was exactly what we needed. In a short period, you converted our ardent cynics into passionate disciples. You redefined sales leadership for us. You gave us sales management tools that we desperately needed. Above all, you gave us the passion we need to succeed. You're worth a hundred times what you charge."

“I now understand that the responsibility of our executive team is to work ON the business as well as IN the business. This seminar provided much more than tools to improve our sales capability. It's the equivalent of an MBA in leadership.”

“Since we began working with you, our sales productivity has doubled and we are now retaining our top sales talent rather than losing it to the competition. Thanks for providing us with a lot more than we paid for!”

“When you told us to expect a minimum five to one return on our investment with you, I didn't believe it. It's now ten to one and climbing. This is one of the best business investments our company has ever made.”

"I learned more in this single week than I believe I did in my entire college experience. I feel totally prepared to take on the world. So many of these training sessions are hype and fluff. This experience actually simulated the world I sell in."

"I have been through many sales training courses in the last twenty years. I thought I knew it all. Boy, did you take me to school! Your company is light years ahead of the competition."

"Glad I made the trip from Peru. This has been the best training experience I've ever participated in. The emphasis on sales management skill development was exactly what we need to improve the performance of our sales professionals."

"This was the most challenging learning experience of my entire life! I worked harder than I've ever worked before. But, I came away with a Ph.D. in consultative selling."

"Your incredible insight into our business and our market was evident in this two-week selling boot camp. I've been a sales manager for twenty-five years. Never have I seen account executives so well prepared to take on the challenges of selling in our industry."

"I liked everything; it was very dynamic. All the topics are explained with examples and we all participated. I think we always need these types of courses to better the services we offer. Everything was very good."

"It's dynamic; it helped us all, first to learn about each other more. Thanks you for helping us to appreciate what we have, to value what we do, and to reflect on some things we do without intending to do."

"The course is very good because we learned how to work as a team and even more learned about the different clients so we can better attend their needs. We have been enriched to help us better serve our guests."

"I liked all the interaction between the trainer and the people in the class. It makes it easier to sit for the 8 hours. All of the activities make it fun. We learn a lot of good points in a fun way. It will help us remember."

"It kept moving along - there were a lot of different activities, it was a fun way of learning things."

"I enjoyed working with my group. I think this course is useful in not only meeting, but also getting to know my co-workers. We now have a common ground. You guys did a GREAT job! Thanks!"

"Teach this to management and ask them to devise a plan of action that will support their staff and ultimately the customers."

Strategic Deployment

Defining and Deploying Your Sales and Service Strategy:

 Knowing Where to Play & How to Win

Sales Effectiveness

Building World-Class Sales Systems:

 Selecting Performers to Landing Big-Ticket Sales

Service Effectiveness

Developing Best-In-Class Service:

 Guaranteeing Growth & Profit Through Service

Be one of the first to receive for free the upcoming Breakthrough Organizational Readiness workbook from RavenHouse: